Terms of Service

Terms of Service

Welcome to Tazila, your destination for unique home decor inspired by movies and music. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully to ensure a seamless and enjoyable shopping experience.

1. General Terms

These Terms of Service (“Terms”) govern your use of Tazila, including all services, products, and content provided by Tazila. By accessing our website, placing an order, or engaging with our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page, and your continued use of Tazila constitutes acceptance of the updated Terms.

2. Placing Orders

When you place an order on Tazila, you agree to provide accurate and complete information, including your name, address, email, and payment details. We reserve the right to refuse or cancel orders due to inaccuracies, suspected fraud, or unavailability of products.

Orders can be modified or canceled within 12 hours of placement. After this period, our production process begins, and changes may not be possible. Please contact our support team at support@tazila.com immediately if you need assistance.

All product descriptions, images, and prices are subject to change without notice. While we strive for accuracy, errors may occur, and we reserve the right to correct them or cancel orders affected by such errors.

3. Payments

We accept payments via major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. All transactions are processed securely through trusted payment gateways. You agree to provide valid payment information and authorize Tazila to charge the total order amount, including taxes and shipping fees, at the time of purchase.

Prices displayed on Tazila are in US dollar and exclude applicable taxes and shipping costs, which will be calculated at checkout. In case of payment disputes, please contact us at support@tazila.com within 7 days of the transaction.

4. Shipping and Delivery

Tazila offers worldwide shipping. Shipping costs and estimated delivery times vary based on your location and selected shipping method, which will be displayed at checkout. Standard production time is 3-7 business days, with delivery typically taking 5-15 business days thereafter, depending on your location.

Once your order ships, you’ll receive a confirmation email with a tracking link. You can also track your order on our Order Tracking page. Tazila is not responsible for delays caused by customs, weather, or other factors beyond our control.

5. Returns and Refunds

We want you to love your Tazila home decor. If you’re not satisfied, you may return eligible items within 30 days of delivery for a refund or exchange, provided they are unused, undamaged, and in their original packaging.

How to return:

  • Contact our support team at support@tazila.com with your order number and reason for return.
  • We’ll provide return instructions and, where applicable, a return shipping label.
  • Once we receive and inspect the item, we’ll process your refund or exchange within 5-7 business days.

Customized or personalized items are non-returnable unless defective. Shipping costs for returns are the customer’s responsibility unless the item is damaged or incorrect. For more details, visit our Returns Policy page.

6. Intellectual Property

All content on Tazila, including designs, images, text, and logos, is the property of Tazila or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.

Our products are inspired by movies and music, but we ensure compliance with intellectual property rights and licensing agreements. If you believe any content infringes on your rights, please contact us at support@tazila.com.

7. User Conduct

You agree to use Tazila for lawful purposes only. You may not engage in activities that disrupt our services, including hacking, transmitting viruses, or posting harmful content. Violation of these Terms may result in termination of your access to our website.

8. Limitation of Liability

Tazila provides products and services on an “as-is” basis. We do not guarantee that our website will be error-free or uninterrupted. To the fullest extent permitted by law, Tazila is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Contact Us

If you have questions about these Terms or need assistance, please reach out to our team:

  • Email: support@tazila.com
  • Contact Form: Contact Page
  • Phone: +1 (415) 851-9896 (Monday – Friday, 9 AM – 5 PM)
  • Address: 35681 Van Born Rd, Romulus, Michigan 48174, US

We’re here to help you live your fandom and decorate your passion with Tazila!